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Annual report 2018

Annual Report 2018

  • About this report
  • Our story in 2018
  • About Alliander
    • Profile of Alliander
    • Our mission
    • Trends and market developments
    • Our strategy
    • Risks
    • Our impact and value creation
    • Sustainable Development Goals
  • Our results in 2018
    • Objectives and performance
    • Customers
      • Objectives and performance
      • Pillar 1: support of customers in making choices
      • Pillar 2: new open networks
      • Pillar 3: digitisation
      • Pillar 4: excellent network management is the basis
      • Customer satisfaction
    • Employees
      • Objectives and performance
      • Safety
      • Fit and healthy employees
      • Alliander as an employer
      • Labour market for technical talent
      • Composition of the organisation
      • Changes in the organisation
    • Shareholders and investors
      • Objectives and performance
      • How finance and sustainability go hand in hand
      • Alliander's tax matters
      • Financial performance in 2018
      • Income statement for 2018
      • Incidental items
      • Segment reporting
      • Balance sheet
      • Cash flows
      • Financial position
      • Events after balance sheet date
      • Our sustainability performance
    • What have we learned?
    • Statement by the Management Board
  • Corporate governance
    • Corporate governance
    • Members of the Management Board
    • Members of the Supervisory Board
    • Report of the Supervisory Board
    • Remuneration report
  • Financial statements
    • Consolidated financial statements
      • Consolidated balance sheet
      • Consolidated income statement
      • Consolidated statement of comprehensive income
      • Consolidated cash flow statement
      • Consolidated statement of changes in equity
    • Notes to the consolidated financial statements
      • Accounting policies
      • IFRS
      • Basis of the consolidation
      • Notes to the consolidated financial statements
    • Company financial statements
      • Company balance sheet
      • Company income statement
      • Company statement of comprehensive income
    • Notes to the company financial statements
      • Accounting policies
      • Notes to the company financial statements
    • Dividend proposal for 2018
    • Events after balance sheet date
    • Important subsidiaries and other participations
  • Other information
    • Profit appropriation
    • Independent auditor's report and assurance report
    • Opinion of the Alliander stakeholder panel
    • Materiality test
    • Interaction with stakeholders
    • SWOT
    • Key impact measurement criteria
      • Key criteria
      • Main principles and assumptions
      • Comparative figures for impacts from 2018 and 2017
    • Impact measurement disclosures
    • Five-year summary
    • GRI Content Index
    • Connectivity matrix
    • Definitions & abbreviations
    • Other non-financial information
  • Overige verslagen Other reports
    • Jaarplan 2018
    • Halfjaarbericht 2018
    • Jaarverslag 2018
  • Onze publicaties

    Annual report 2018

    Objectives and results

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    Annual report 2018

    Customers

    Our customers depend on an infallible energy supply to light and heat their homes, charge their smartphones, run other devices, and – to an increasing extent – power their electric cars.

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    Annual report 2018

    Strategic pillar 1: support for customers in making choices

    Renewable energy generation plays a crucial role in building the new energy system. The number of customers generating their own renewable energy has been increasing steadily for several years.

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    Annual report 2018

    Strategic pillar 2: new open networks

    All kinds of new infrastructures will be created at a local level, either at the initiative of residents, or because municipalities want to end the use of natural gas. We are creating such new open networks.

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    Annual report 2018

    Strategic pillar 3: digitisation

    Advancing ICT is rapidly unlocking new opportunities for managing our networks.

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    Annual report 2018

    Strategic pillar 4: excellent network management

    Our energy networks are among the most reliable in the world. We will ensure they remain so in the future. Thanks to efficient management, we are keeping the existing networks affordable.

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    Onze publicaties

    Annual report 2018

    Customer convenience

    The key determining factor of customer satisfaction is the convenience they experience (Net Effort Score). Immediately after we complete a job, we ask customers for feedback on our services.

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    Annual report 2018

    Employees

    Alliander employs about 7,450 people (6,800 FTEs), who work together to ensure a reliable, affordable and accessible energy supply. We offer our employees a safe and healthy working environment that they can be proud of.

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    Annual report 2018

    Safety

    In September, two people employed by a subcontractor were injured while carrying out work for Alliander in Amsterdam. During the work, the wrong electricity cable was cut, causing an arc flash.

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    Onze publicaties

    Annual report 2018

    Fit and healthy employees

    It is important to Alliander that our employees can remain sufficiently fit, motivated and skilled for their work, both now and in the future.

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    Toon meer resultaten

    2019

    • Jaarplan 2019
    • Halfjaarbericht 2019
    • Jaarverslag 2019
    • Annual Report 2019

    2020

    • Jaarplan 2020
    • Halfjaarbericht 2020
    • Jaarverslag 2020
    • Annual Report 2020

    2021

    • Halfjaarbericht 2021
    • Jaarverslag 2021
    • Annual Report 2021

    2022

    • Halfjaarbericht 2022
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